Become a Member
Back to Jobs

Social Media + Community Coordinator

Apply for this Job

Who we are

LodgeWorks is a privately held hotel development and management company. While our name isn’t on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.

We’re thrilled to be considered industry innovators with a rich 40+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it’s because we’re grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it’s because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.

Job overview

The Social Media + Community Coordinator works directly with the Social Media Manager and the LodgeWorks marketing team to develop and schedule social media content and help to maintain and engage social media communities for all LodgeWorks hotels and food and beverage outlets. They are a natural-born creative and gifted storyteller who lives and breathes social media and consumer trends. This position works in tandem with the Social Media Manager on our expanding social media presence and is responsible for growing and interacting with our online community and creating engaging content — all while maintaining brand alignment. The Social Media + Community Coordinator is a seasoned social media consumer with a finger on the pulse. They enjoy scrolling, brainstorming trending ideas and are confident in creating content. The person in this position is metrics-driven, organized and thorough, with strong communication skills. And they have an innate curiosity and passion for the hospitality and F&B industries.

Your day-to-day

  • Work closely with the Social Media Manager to develop and schedule the biweekly social content calendar for all Archer Hotel properties and F&B outlets.
  • Source, create and schedule organic social content for LodgeWorks’ other great brands.
  • Work with the Social Media Manager to set measurable goals, analyze campaigns and report on social media success.
  • Monitor social media channels to ensure timely engagement and message responses.
  • Coordinate with partners and community contacts to communicate brand initiatives and promotions and create any necessary collateral (images, graphics, copy, etc.).
  • Respond to all social media reviews, including but not limited to Facebook and Google MyBusiness.
  • Maintain and organize all social media photography assets.
  • Perform any additional duties as assigned by the Social Media Manager or Director of Marketing.

Qualifications

  • Bachelor’s degree or equivalent in marketing or communications required.
  • Two years of experience in corporate social media marketing preferred.
  • Knowledge of and experience with Facebook, Instagram, Twitter, TikTok, YouTube and Pinterest.
  • Experience with social media management and project management tools (Wrike, Sprout Social, Meta Business Suite, Google Analytics, etc.).
  • Knowledge of social media analytics and KPI reporting.
  • An eye for aesthetic curation and cohesive visual and written storytelling
  • Skills in capturing and editing iPhone photography and videography.
  • Strong understanding of user-generated content management, content management and reputation management.
  • Proficient knowledge of Microsoft Office, Adobe Suite and Canva.
  • Capable of exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Fluent in English.
  • Able to drive, with a valid driver’s license for the applicable state.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

  • PTO
  • Hotel and restaurant discounts available at select LodgeWorks properties
  • Health, vision and dental benefits
  • 401(k) plans with matching contributions
  • Paid holidays
  • Short-term and long-term disability (company sponsored)
  • Referral bonuses
  • Flexible spending accounts

 LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Apply for this Job